Rahul Bhatia is probably having sleepless nights right now. The entire country is criticizing IndiGo. From December 1st to 7th, IndiGo cancelled more than 2,100 flights. This is the biggest disruption in the company's 20-year history. The reasons were multifaceted: crew shortages (755 cancellations in November were crew-related), strict adherence to Flight Duty Time Limit (FDTL) regulations, bad weather, air traffic control failures, and technical reboots. These factors led to chaos at airports. The entire country's aviation sector was brought to its knees. Thousands of passengers were stranded at airports across the country. Long queues formed at major airports like Delhi, Mumbai, Bengaluru, and Hyderabad, and people were seen sleeping in the terminals overnight. Young children and the elderly suffered the most. Many passengers' weddings, job interviews, and even medical emergencies were affected. #IndiGoChaos started trending on social media, and angry passengers posted videos exposing the airline's negligence.